Legal

Privacy Policy

Last updated June 2026. We collect the minimum we need to ship your fountain and improve our store — nothing more.

What we collect

  • Order info: name, shipping address, email, phone (optional), and payment confirmation from our processor.
  • Site usage: anonymized analytics (pages viewed, device type) via privacy-friendly analytics.
  • Marketing: email address if you opt into our newsletter. Unsubscribe in one click anytime.

What we don't do

We don't sell your data. We don't share your email with third parties for marketing. We don't store your full payment card details — those live with our PCI-compliant payment processor.

Who we share with

Only the services we need to run the store: payment processing, shipping carriers, email service provider, and customer support tooling. Each is bound by a data processing agreement.

Your rights

You can request a copy of your data, ask us to delete it, or opt out of marketing emails at any time. Email privacy@felineflow.com and we'll respond within 30 days.

Cookies & advertising pixels

We use essential cookies to run the checkout, privacy-friendly analytics, and the Meta Pixel / Meta Conversions API to measure the performance of our Facebook and Instagram ads. Full details — including how to opt out — are in our Cookie Policy.