Legal

Acceptable Use Policy

Last updated June 2026. By using felineflow.com you agree to follow these basic rules.

You agree NOT to

  • Use the site for any unlawful purpose or in violation of any local, state, national, or international law.
  • Attempt to gain unauthorized access to our systems, accounts, or data.
  • Resell, rent, or commercially redistribute our products without written permission.
  • Submit fraudulent orders, chargebacks, or use stolen payment information.
  • Use bots, scrapers, or automated tools to access the site at a rate that disrupts service.
  • Upload or transmit viruses, malware, or any harmful code.
  • Harass our team or other customers through any of our support channels.

Product use

Feline Flow is designed for indoor household use with companion cats only. Do not submerge electronic components, use the device outdoors in freezing temperatures, modify the unit, or use it for any purpose other than supplying drinking water to pets.

User content

If you submit reviews, photos, or other content, you grant Feline Flow a non-exclusive, royalty-free license to display that content on our store and marketing channels. You confirm the content is yours to share and does not infringe anyone else's rights.

Enforcement

We may suspend or cancel orders, block access, or refer matters to law enforcement if we believe these rules have been violated. Repeat or serious violations may result in a permanent ban from the store.

Contact

Report abuse or ask questions at hello@felineflow.com.